Posted by: Pinal Mehta on: December 7, 2010
Success in life is always relative. Some people are happy with small achievements while there are others who won’t be satisfied until mountains are moved. Regardless of our ambitions, our career spans through a series of jobs and experiences that truly polish our personality and will. While we all have defining moments that will determine [...]
Posted by: Pinal Mehta on: October 17, 2008
~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 25 behaviors that lead to mistrust ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ “Trust men and they will be true to you; treat them greatly, and they will show themselves great.” — Ralph Waldo Emerson All of life is relationship – even life at work. And the most critical, foundational building block of a team is trust. Without trust most [...]
Posted by: Pinal Mehta on: October 15, 2008
Customer First is the mindset change behavioral intervention about customer needs, satisfaction, delight and loyalty. Customer First focuses on dynamic interactions between the organization and customers as well as competitors in the market and its internal stakeholders. Customer First helps continuous improvement as a business priority. Customer First places the emphasis on listening to customers [...]
Posted by: Pinal Mehta on: October 10, 2008
Retention of Key employees is critical to the long term health and success of any organization. It is a known fact that retaining your best employees ensures customer satisfaction, increased product sales, satisfied colleagues and reporting staff, effective succession planning and deeply imbedded organizational knowledge and learning. Employee retention matters as organizational issues such as [...]
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